Power has been successfully restored to more than 4,000 Duke Energy customers in the New Albany and Floyds Knobs areas of Indiana. The outage was triggered by a downed electrical line that sparked a brush fire at a substation on Kenzig Road, near State Street and Interstate 265.
The situation was swiftly handled by local response teams and utility workers, with key highlights including:
- The Incident: Around 11:30 a.m., a large electrical line broke and fell to the ground, sparking a significant area of brush on fire near the Duke Energy substation.
- The Impact: Over 4,140 customers across New Albany and Floyds Knobs lost power at the peak of the outage.
- No Injuries: Though several utility employees were working nearby when the powerline fell, no injuries were reported.
- Response & Resolution: The New Albany Fire Department and Highlander Fire Department contained the brush fire. Duke Energy subsequently cut power to the downed line, allowing firefighters to extinguish the main fire by 1:00 p.m.
- Community Aid: Baptist Health Floyd opened its doors to allow community members to charge essential home medical equipment during the outage.
- Full Restoration: By Thursday afternoon, Duke Energy had fully restored power to all affected customers.
If you are experiencing any lingering outages or equipment malfunctions at your specific address, I can provide instructions on how to directly report or check the status using the Duke Energy Outage Center. Let me know if you would like me to pull that up for your area!
